Ryan Lasal – Director of Community Programming (585)589-5605 x124

Kristina Ettinger – Community Services Manager (585)589-5605 x102

Albion Office: (585)589-5605 Emergency Services-Albion: Nichole Targa

Holley Office: (585)638-6395 Community Center Coordinator-Holley: Deb Rothmund

Genesee Office: (585)343-7798 Emergency Services-Batavia: Shannon Harris

Appointment Days: Monday & Wednesdays 9am – 4pm & Fridays 12pm – 4pm

Walk in Days: Tuesday & Thursday from 9am – 4pm & Fridays 9am – 12pm.

Case Management and Emergency Services

Case Management and Emergency Services are provided on a walk in and referral basis. All sites have an emergency food pantry available to help in crisis situations. Services include assistance with food, housing expenses, utility expenses, and health related social needs. Case Management and Emergency Services staff will conduct an intake interview to determine need and work with the customer to match available programs and services to help achieve self-sufficiency. We also offer Medicaid 1115 social care assessments, services, and referrals.

Our Promise

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Our Mission Statement

To provide services, with dignity and respect, that help people become self-sufficient.

We are a 501(c)3 nonprofit organization and have served low-income and disadvantaged families for nearly 60 years. Community Action programs are designed to empower as well as provide opportunity to those who are not yet self-sufficient.

This website is supported in part by Grant Number 93.569 Community Services Block Grant from the Office of Community Services and by Grant Numbers 02CH012464 and 02HP000600 from the Office of Head Start (93.600) within the Administration for Children and Families, both divisions of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of Community Action of Orleans and Genesee, Inc. and do not necessarily reflect the views of the Administration for Children and Families and the Office of Head Start.